Lutron Caseta Switch Not Working (Try this Solution FIRST)

Marc Ray

by Marc Ray

Last Updated on

Lutron Caseta Switch Not Working

Quick Fix

Lutron Caseta switch not working is a common problem with various causes like power surges, electricity outages, or outdated firmware. To resolve it, try factory resetting the switch, resetting the circuit breaker, or updating the bridge’s firmware. If issues persist, seek assistance from Lutron support.

Lutron Caseta switches are a popular smart home switch that allows users to control their lights and other devices remotely.

One of my Lutron Caseta smart switches recently stopped working when I got home. The light switch was turned on, but it was unresponsive when I tried to turn it off or dim the light using the dimmer.

Symptoms of an unresponsive Lutron switch include unresponsive buttons and LED indicator lights being turned off.

So here comes extensive hours of lonely time on my computer, researching how to fix this issue with the Lutron smart dimmer switch!

Lutron Caseta Switch Not Working – Easy Fix!

There are several reasons why a Lutron switch might not work:

  • Electricity Outage: If you had an electricity outage and your home was on generator power, your smart switch is indeed affected!
  • Smart Bridge: Although not essential, it plays a vital part in controlling your light switches remotely.
  • Power Surge: The power surge may damage the Lutron smart light switches. The switch’s protective systems and the surge’s intensity will determine the damage level.

The symptoms of an unresponsive Lutron are unresponsive buttons and LED indicator lights being turned off. So, with all that said, let’s get to fixing and

1. Factory Reset Lutron Caseta Switch

Factory resetting the switch works like magic and will fix most issues.

How do I reset a Lutron dimmer switch? Here are the steps on how to reset a Lutron dimmer switch:

Factory Reset Lutron Caseta Switch - Press the top "ON" button three times fastly, and hold the button on your third press.
  • Press and hold the top ‘ON’ button three times quickly, and hold the button on your third press.
  • After holding it for about 10 seconds, you will see the indicating lights begin to move up and down.
  • Press the top “ON” button three times again to confirm the factory reset.
  • All the light bulbs connected to that smart dimmer will turn off for a few seconds and turn back on again.

In case your Lutron dimmer switch is not working with LED, and the LED lights are not on even after doing a factory reset, then you can proceed with the second solution!

2. Resetting the Circuit Breaker

Reset the Circuit Breaker

Resetting the circuit breaker turns off and on the power to the circuit that the switch is connected to. This can often fix problems caused by power surges or electrical outages.

If your kitchen’s Lutron Caseta switch is not working, you will need to reset the kitchen’s circuit breaker.

Follow these guidelines to do so:

  1. Find the main circuit breaker panel, which may be in the basement or garage.
  2. Find your kitchen’s breaker and turn it off. You can easily find the kitchen’s breaker either by the label mentioned or by trying each one by one until all of your kitchen lights and appliances turn off.
  3. The breaker must be turned off and back on again for it to be reset. The switch should return to its original position once the circuit is reenergized.

That’s it. Go and look at your dimmer switch to see if it’s working! This solution has worked for more than 80% of Reddit users, so hopefully, your issue will be resolved, too.

3. Pair your Smart Switch with the Lutron Smart Bridge

Pair your Smart Switch with Lutron Smart Bridge

If you cannot control your Lutron Caseta switches remotely, you will need to connect them to a Lutron Smart Bridge:

  1. The bridge comes with a power adaptor and LAN cable. So, connect your bridge to your home router using the LAN cable and power it on.
  2. A white ring will appear around the bridge once the light stops flashing, which means your bridge has been connected to the Internet.
  3. Connect your Phone to the same network as the bridge.
  4. Go to the App Store or Google Play Store and download the Lutron app to manage your smart lighting.
  5. Open the app, tap on Get Started if this is your first time using the app, and follow the instructions.
  6. Once you are signed in, the app asks you to press the button on the back of the bridge. Do it!
  7. The app will detect the bridge, and it will be added to the system.
  8. Set time and location.
  9. That’s it. Your bridge has been set up, and now you can add unlimited lights and switches to the app and connect them to the bridge.

What is the purpose of a Lutron bridge?

The Lutron Smart Bridge is a device that connects Lutron Caseta switches to the Internet. This allows users to control their switches remotely using the Lutron app and voice commands.

The app will instruct you further on adding multiple devices from Lutron and other brands to the app. You can also turn on and off lights using Google Voice and Alexa once they are added and paired to the hub.

4. Update the Firmware of your Caseta Bridge

Outdated firmware can cause problems such as an unresponsive switch or the Caseta wireless smart system stopping working. To fix this, update your bridge immediately.

Updating the firmware of the bridge can often fix problems that are caused by software glitches or security vulnerabilities.

Most of the time, the bridge updates its firmware automatically, but in case of an Internet outage, it fails, and you have to do it manually.


When you start updating the bridge’s firmware, you will not be able to control your smart lighting until it finishes updating remotely.

  • The Caseta Lutron App will notify you that it requires a firmware update. Tap on update.
Unplug your bridge from the wall outlet, and plug it back after 10 seconds.
  • Then, unplug your bridge from the wall outlet and plug it back in after 10 seconds.
  • Once you plug the bridge back in, select Next on the app.
You will start seeing a blue circle in motion on the app
  • You will start seeing a blue circle in motion on the app, and the white light on the bridge will also rotate in a circular motion, which indicates that the firmware is updated. (It will take 8-15 minutes to update the firmware fully.)
  • It is essential to keep the app open during the update process.
  • Once the bridge finishes updating its firmware, you will see a prompt on the app, and the white light on the bridge will be solid.

That is it! Your bridge is up to date, and you will get control over your smart home lighting immediately!

Conclusion: Lutron Caseta Switch Unresponsive

To conclude, the Lutron Caseta switch unresponsive is a common issue and may be caused by a power surge, electricity outage, and many other problems. To fix it, you can hard reset the dimmer or reset the circuit breaker. These are the most common fixes, which will resolve 95% of the issues.

Other than that, if you are having issues with controlling your switches remotely, you don’t have a bridge, or the bridge requires an update. Connect the bridge to your home network, update its firmware, and add your Lutron devices to it, and you are ready to go.

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Frequently Asked Questions (FAQs)

What should I do if my Caseta switch is not working?

Lutron Caseta switch not working is a common issue. To fix it, you may try factory resetting the switch or resetting your circuit breaker.

How can I factory reset my Lutron Caseta dimmer switch?

Press the top “ON” button on the switch three times, holding it down on the third press. After 10 seconds, the indicator lights will begin to bob up and down as you continue to press the button. To finish the factory reset, press the top “ON” button thrice.

My Caseta wall switches are not working remotely; what should I do?

A Lutron smart bridge will allow you to link your wall switches together. The Lutron mobile app and voice commands become viable options after you connect this bridge to your home’s WiFi and start controlling your lights remotely.

How do I connect my Caseta wall switches to the bridge?

Turn on the bridge and connect it to your home network via LAN wire. Once the light stops flashing, your bridge will be linked to the Internet, and a white ring will appear around it. Connect your mobile device to the same network as the bridge and install the Lutron app to take control of your lighting system.

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About the author

Marc Ray

Marc Ray

Marc Ray, Founder of A tech enthusiast & expert in smart home technology, helping homeowners upgrade their homes with the latest smart home security & automation solutions. Marc has over 10 years of experience in smart home technology. He holds a certification in Home Automation Systems and has been featured in Hubspot. You can learn more about Marc and his work. Read his Book, Smart Home Hacks!

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