Power cycle procedures, also known as rebooting, for Wyze camera models involve specific steps for each model, such as switching the breaker off and on, unplugging and reconnecting the camera, or toggling the power switch. These procedures, which vary by model, can help troubleshoot various issues with Wyze cameras.
Choose the Wyze Camera you want to Power Cycle
Whether your Wyze camera is offline, experiencing connection problems, or not working as it should, power cycling can help reset and refresh its functioning.
This guide will delve into the step-by-step process of power cycling the Wyze Camera, along with additional tips and tricks to ensure optimal performance.
What is Power Cycling?
Power cycling a device, like a Wyze camera, involves powering it off and turning it back on. This process can help resolve various issues with the camera.
Indeed, power cycling is an effective troubleshooting technique that allows the device to reset and start afresh by clearing temporary glitches or software errors that may be causing the problem.
However, it’s important to note that power cycling does not necessarily remove all the charge from internal components. Instead, it primarily focuses on resetting the device’s software and hardware, which can often resolve common issues.
Common Wyze Issues that Power Cycling Can Resolve
Here are some of the common Wyze camera problems that can be resolved by power cycling:
- Connectivity Problems: If your Wyze camera has trouble connecting to your WiFi network, power cycling can often resolve the issue by resetting the camera’s network settings.
- Freezing or Lag: Power cycling can help address freezing or lag issues with your Wyze camera by resetting its software and clearing any temporary glitches that may be causing the problem.
- Recording Errors: If your Wyze camera is not recording correctly, power cycling can refresh the camera’s settings and potentially fix any recording errors.
- Streaming Issues: Power cycling can restore the connection and resolve streaming problems, such as when your Wyze camera is not streaming live video.
- Red and Blue Blinking Light: If your Wyze camera’s status light blinks red and blue, power cycling can help reset the camera’s firmware and potentially resolve the issue.
It’s important to note that power cycling is a useful initial troubleshooting step. There are other troubleshooting techniques that you must try in case the power cycling doesn’t resolve the issue, which we will discuss later in this guide!
How to Power Cycle Each Wyze Camera Model? (Pictures Included)
The process of power cycling is quite similar in all of the Wyze Cams. So, it doesn’t matter if you have a Wyze outdoor cam or a v3 cam; you have to follow the same steps. In short, you have to somehow turn off the cam for a few seconds and turn it back on.
Power Cycling Wyze Floodlight and Pro Camera
- Switch the breaker to the off position.
- Wait for 20 seconds.
- Switch the breaker back to the on position.
How to Power Cycle Wyze v3, v3 Pro, and OG Camera?
- Unplug the camera from its power source, either the power outlet or the camera itself.
- Allow 20 seconds for the camera to discharge completely.
- Plug the camera back into the power source.
Power Cycling Wyze Pan v2 and v3 Camera
- Power cycle the camera by unplugging it from its power source for 20 seconds.
- Plug the camera back in.
Power Cycling Wyze Outdoor v1/v2 Camera
- Open the charging cover on the back of your camera and flip the power switch to the Off position.
- If connected to a power source, unplug the cord from the camera.
- Wait for 20 seconds.
- Flip the camera’s power switch back to the On position.
Power Cycling Wyze v1/v2/Pan Camera
- Unplug the camera from its power source.
- Allow 5-10 seconds for the camera to discharge completely.
- Plug the camera back into the power source.
These power cycle procedures can help in troubleshooting various issues with the respective Wyze camera models.
How to Power Cycle Wyze Camera Remotely Using the Mobile App?
In case you have installed your Wyze camera somewhere you cannot reach easily; you can power cycle it remotely using the mobile app as well!
To power cycle your Wyze Cam remotely using the mobile app, follow these steps:
- Open the Wyze app on your phone.
- Tap on the camera you want to power cycle.
- Tap on the “Settings gear icon.”
- Scroll down to the bottom and tap on “Restart Camera,” and a confirmation pop-up will appear. Tap on “Restart” to initiate the power cycle.
- Wait for a few moments while the camera restarts.
- Once the camera has finished restarting, check if it is connected and functioning properly.
How to Power Cycle Wyze Base Station?
If you are using Wyze Cam connected to a base station, it is always good to power cycle the base station as well while power cycling your camera.
To power cycle your Wyze Base Station, follow these step-by-step instructions:
- To disconnect the Wyze Base Station from its power source, simply unplug it from either the power outlet or the back of the Base Station itself.
- Wait at least 20 seconds to ensure the Base Station is fully powered off.
- While the Base Station is powered off, disconnect any other cables, such as Ethernet or USB cables.
- After the 20-second wait, reconnect all the cables, including the power cable and any other cables, such as Ethernet or USB cables, back to their respective ports.
- Allow a few moments for the Base Station to power back ON and establish a connection. You may notice lights blinking or turning on during this process.
You can resolve several common issues by power cycling your Wyze Base Station, such as connectivity problems or device freezing.
How to Factory Reset Wyze Cameras?
Factory resetting is another troubleshooting technique that returns an electronic device to its factory state. If no other troubleshooting method works for you, you should only use it as a last resort.
A factory reset will delete all of your personalized camera settings. So, you will have to re-configure your camera after factory resetting.
To factory reset your Wyze camera, you must first remove the camera from your Wyze account.
- Open the Wyze app, and tap on the camera you want to delete from the app.
- Tap on the “Settings gear icon” in the top right corner.
- Scroll all the way down and tap on “Delete Device.”
- Confirm your choice by tapping “Yes.”
Now that you have deleted the camera from your account, you can do the factory reset.
NOTE: The process of factory reset is the same for all the Wyze cameras.
- Turn OFF your Wyze cam and remove the SD card if you have installed any.
- Power ON your Wyze cam, and locate the “Setup button.”
- The setup button is located at the bottom of the Wyze cams.
- Once you find it, press and hold it for a few seconds until you hear the sound “Ready to connect.”
That is it; you have successfully reset the Wyze cam and can now add it back to the app.
How to Connect Wyze Camera to WiFi After Factory Resetting?
After factory resetting your Wyze camera, you must add it back to the app and reconnect it to the internet again. Follow these steps:
- Ensure your Wyze camera is properly powered on and connected to a stable power source.
- Open the Wyze app on your phone.
- Tap on the “+” icon in the top left corner of the app.
- Select “Cameras.”
- Select your camera model from the list of available devices.
- From there, follow the prompts inside the app, as each model’s procedure is a bit different.
It is important to note that the reconnection process may differ if you are using a Wyze camera with a base station.
Refer to the user manual or the Wyze support website for specific instructions on reconnecting your camera to the base station.
What is the Difference Between Power Cycling and Hard Resetting?
Knowing when to power cycle your Wyze Cam versus when to reset it hard is necessary to troubleshoot and resolve issues effectively.
Power cycling involves turning off the device and unplugging it from the power source, then waiting for a short period before plugging it back in and turning it on again. This process refreshes the device’s system, often resolving minor issues or glitches.
Hard resetting, however, is a more drastic measure that restores the device to its factory settings. It erases all user settings, configurations, and data stored on the device, returning it to its original state.
Here’s a table comparing the key differences between power cycling and hard resetting:
|Refreshes the device’s system
|Restores the device to its factory settings
|Impact on data
|Does not erase any data
|Erases all user settings and data
|Often resolves minor issues
|Useful when all other troubleshooting steps fail
|Quick and easy process
|Requires setup and reconfiguration afterward
|When facing minor issues or glitches
|As a last resort when other methods fail
It’s important to note that hard resetting should be used as a last resort, as it will erase all data and settings on the device.
Issues You Can Face After Power Cycling
After power cycling your Wyze camera, you may encounter a few issues you can easily resolve.
|Wyze Camera not Connecting Back to the Internet
|Check WiFi settings, ensure the camera is within range, and re-enter WiFi credentials
|Wyze Cam not Recording
|Check SD card, format if needed, ensure enough storage space, reset camera settings
|Wyze Cam is not Live Streaming
|Check the internet connection, restart the Wyze app, clear the app cache
Now let’s discuss these issues and their solutions thoroughly.
1. Wyze Camera not Connecting Back to the Internet after Power Cycling
If your Wyze camera is not connecting back to the internet after power cycling, here are some troubleshooting steps you can take:
- Ensure that your WiFi network is functioning correctly and that other devices can connect to it. Reset your router or contact your internet service provider for assistance if necessary.
- Ensure your camera’s settings are correctly configured for your WiFi network. Double-check the SSID (network name) and password entered in the Wyze app. If there are any discrepancies, update the settings accordingly.
- Try power cycling the camera again to see if it reconnects to the internet. Unplug the camera from the power source, wait for a few seconds, and then plug it back in.
- If power cycling doesn’t work, you can try performing a factory reset on the camera.
Always follow the manufacturer’s instructions and guidelines when troubleshooting your Wyze camera.
2. Wyze Cam not Recording after Power Cycling
If your Wyze Cam is not recording after power cycling, follow these steps to troubleshoot the issue:
- Ensure that the SD card is properly inserted into the camera. If the SD card is not recognized, remove it and reinsert it carefully.
- Open the Wyze app, go to the camera “Settings,” tap on “Advanced,” and verify that the camera is set to record to the MicroSD card. Adjust the storage settings if necessary.
- If the SD card is recognized but still not recording, format the SD card using the Wyze app. Go to the Home tab and tap Settings > Advanced Settings > Manage MicroSD Card > Format. It will erase all data on the card, so back up any important recordings before formatting.
- Ensure that your camera has the latest firmware installed. Check for firmware updates in the Wyze app; go to the Home tab by tapping Account > Firmware Update and install them if available.
- Review the camera settings in the Wyze app to ensure that recording is enabled and scheduled properly.
- If possible, try using a different MicroSD card to see if the issue is with the card itself.
Following these steps will hopefully restore your Wyze camera recording issues.
3. Wyze Cam is not Live Streaming after Power Cycling
If your Wyze camera is not live streaming after power cycling, there are a few troubleshooting steps you can take to resolve the issue:
- Ensure that your WiFi router is working properly and there is a stable internet connection. Restart your router if necessary.
- Look for any blinking lights on the camera. A solid blue light indicates that the camera is connected to the WiFi network, while a blinking blue light means the device is connected and finished setup.
- Re-add the camera: If the issue persists, you can try removing the camera from the Wyze app and adding it back as a new device. It can help refresh the connection settings and resolve any potential software issues.
Related content: Fix Wyze Camera Yellow Light Issue
If the problem still persists after trying these steps, go ahead and factory reset your cam.
4. Contact Wyze Customer Care
If you are facing persistent issues with your Wyze camera even after power cycling and hard resetting, it may be time to seek assistance from Wyze customer care.
They have a dedicated support team to help troubleshoot your Wyze camera problems and provide solutions.
To contact Wyze customer care, visit their website and navigate the support section. There you can contact them via phone support or email support.
Preventive Measures to Reduce the Need for Power Cycling
To reduce the need for power cycling your Wyze camera, follow these preventive measures:
- Regularly check for software updates for your Wyze camera and install them promptly. Updates often include bug fixes and improvements that can prevent issues.
- Ensure your camera is connected to a stable WiFi network with a strong signal. Weak or intermittent connections can cause connectivity issues.
- Ensure the camera is placed within range of the WiFi signal and away from objects that may interfere with the signal, such as walls or large metal objects.
- Limit the number of camera accessories or devices connected to the camera’s USB ports. Overloading the camera may cause power or performance issues.
- Timely clean the camera lens to prevent dirt and smudges from affecting the image quality or triggering false motion alerts.
- If you experience persistent issues, try resetting and reconnecting the camera and any related devices, such as the base station or router.
- In addition to the camera’s software, ensure that the firmware on any related devices, such as the base station or router, is up to date. Outdated firmware can cause compatibility issues.
- Ensure the camera receives adequate power by using the original power adapter and cable. Avoid using extensions or power strips that may introduce power fluctuations.
By following these preventive measures, you can minimize the need for power cycling and ensure more reliable performance from your Wyze camera.
Final Thoughts on How to Power Cycle Wyze Camera
In conclusion, power cycling your Wyze camera can be a simple and effective solution to fix various possible issues.
By unplugging your Wyze cam and plugging it back in after a few seconds, you can easily power cycle your camera and fix connectivity, recording, streaming, freezing, and blinking issues.
If you cannot fix the issue, try contacting Wyze customer care for assistance.
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Frequently Asked Questions (FAQs)
How to Fix Wyze Camera Offline?
Ensure the internet service is not down from your ISP’s side. Try to restart your camera as well as the router. If the issue persists, try resetting the camera by pressing and holding the setup button for 20 seconds, then set it up again using the Wyze app.
What to do if your Wyze Outdoor Camera Will not Turn ON?
The Wyze outdoor camera doesn’t work when you are not using a Wyze-supplied charging cable and Wyze Base Station to charge your camera. The battery level can also be down or is damaged. So, you need to get the camera and see if the battery requires replacement.
The Wyze cameras, excluding the Wyze Cam Outdoor, do not have a physical power button. They are designed to be powered on and off through the Wyze app or by disconnecting and reconnecting the power source
Red and Blue lights on the Wyze camera indicate either when you are trying to set it up or the camera is trying to connect to the local network. You can see this pattern during the initial setup or when the camera attempts to establish a connection.