Hisense TV Black Screen? Fix it Now!

Marc Ray

by Marc Ray

Last Updated on

How to Fix a Hisense TV Black Screen

Suddenly faced with a Hisense TV black screen? Not a problem! Before calling in a technician, there are a few quick troubleshooting steps you can try.

You might resolve the issue with a simple power reset: unplug your Hisense TV, wait a minute, and plug it back in. Also, ensure all cables between your TV and other devices are secure. Finally, check if your Hisense TV’s remote batteries are fresh and that it’s responding correctly.

This guide will investigate the likely causes behind the Hisense TV black screen problem and provide easy-to-follow solutions.

Why Your Hisense TV Screen is Black: Common Causes

Let’s start with causes.

Understanding what’s behind the black screen helps you choose the right fix. Common causes include:

  • Potential Hardware Issues: This means a part inside your TV responsible for the picture could be the culprit. A malfunction in any of the three major boards (Power, Inverter, T-CON) can result in a black screen.
  • Power Supply Issues: The Hisense black screen also occurs because of less power, so the power cord and power outlet can also take the blame.
  • Software Concerns: Lastly, there are software issues. If your TV’s operating system is not up-to-date, you can face numerous issues, including this one.

Although most of these cause seems very complex to be solved, they are pretty easy. But when it comes to opening up your TV and getting to internals, I always recommend you hire a professional to do it for you.

Hisense TV Has Sound But No Picture: How to Fix

My Hisense TV Screen is Black but has Sound - The Sound Test

Turn your Hisense TV on. Increase the volume to maximum. Can you hear anything (the menu opening, a streaming show, etc.)?

A TV that is still producing Sound but has a black screen indicates that the TV is functional, only the display is not.

Check your Hisense TV’s audio by following these steps:

  1. Power ON your TV
  2. Put the volume to max.

If you hear the Sound, you are good to proceed with troubleshooting. Let’s get to fixing your Hisense TV Black Screen Issue!

Step-by-Step Guide to Fixing a Hisense TV Black Screen

Step 1: Unplug and Replug Your Hisense TV

Just restart your Hisense TV, as most of the issues get fixed by restarting.

Please turn OFF your TV and unplug it from the power source. Wait for about 10 seconds, and re-plug it back
  1. Turn off your TV and unplug it.
  2. Wait 10 seconds.
  3. Plug it back in and turn it on.

If there wasn’t anything serious going on with your TV, it should be fixed!

Also, while you are restarting your TV, why not restart the remote as well?

Open the back cover of the remote, and take out the batteries. Wait for 10-20 seconds and put the batteries back inside.
  1. Open the back cover of the remote and take out the batteries.
  2. Wait for 10-20 seconds and put the batteries back inside.

That’s it, and your remote has been restarted, too!

Step 2: Power Cycle: Unplug TV & Cable/Satellite Box

In addition to restarting your TV, you can perform a power cycle by adding one more step.

Power cycling, also known as a soft reset, is a commonly effective solution for fixing any tech/smart device.

It is also known as power cycling. Follow these steps to soft-reset your TV:

  • Turn OFF your Hisense Smart TV and unplug it from the wall.
Press the power button on your TV for 30 seconds
  • Press the power button on your TV for 30 seconds, draining the capacitors’ charge.
  • After 30 seconds, release the button and plug your TV back into the power.
  • Turn ON your TV.

You can do it on your TV remote, too.

  • Take out the batteries from your Hisense TV remote.
Press and hold the power button of your Hisense TV for 20-30 seconds.
  • While no batteries are inside, press and hold the power button for 20-30 seconds.
  • Release the button after 30 seconds and put the batteries back inside.

That is it; you have successfully reset your TV and remote.

It is an excellent idea to do a soft reset on your Hisense TV since it has benefited nine out of every ten people coping with a black screen on their TV.

Step 3: Double-Check HDMI Cables and Ports

Check the HDMI cable connecting your TV to any other devices (streaming stick, cable box, etc.). Make sure both ends are firmly plugged in.

We have to make sure that there are no HDMI cables that are hanging loose or that have been unplugged. (They could be on the back of your TV, or they might be on the side, depending on which model you have.)

Ensure all plugs, cables, and connections are secure.

A black screen might be caused by a loose HDMI cable connection on either the TV or the streaming devices that are paired with it.

Disconnecting the cables and reattaching them to the Hisense TV's corresponding HDMI ports.
  1. Make sure that the HDM cable connectors on the back of your TV, as well as other devices that are connected, are all working properly.
  2. Locate the HDMI ports on the back of the TV.
  3. Take your time disconnecting the cables and reattaching them to the TV’s corresponding HDMI ports.
  4. Then, disconnect and reconnect all the cords attached to the other devices’ ends.
  5. Turn ON your TV to see whether or not the issue still exists.

Step 4: Is the Input Source Selected Correctly?

Incorrect input source is another scenario linked to Hisense TV’s black screen.

Using the ‘Input’ or ‘Source’ button on your remote, cycle through the input options (HDMI 1, HDMI 2, etc.) to match where your streaming stick or cable box is plugged in.

Let’s understand this with an example:

Check if the Input source is correct
  • Imagine that you have a Playstation hooked into HDMI port 1 on your TV and that you wish to stream it on your TV.
  • If your TV’s source is mistakenly set to HDMI port 2, even though port 2 is not connected to anything.
  • Because your TV cannot locate anything connected to port 2, it will only display a black screen for you.

That is the easiest explanation I can put up for you.

Now, all you have to do is plug your device into a specific port and verify whether you have chosen the correct port as a source for the input signal.

To choose the appropriate source of input, follow these steps:

Input Source on Hisense Remote
  1. Plug the device you want to stream into HDMI port 1.
  2. Now press the input/source button on the remote to select HDMI 1 for the input signal.
  3. That is all, but if you still see the black screen, try putting your device into HDMI port 2 and selecting port 2 as the source on your TV.

If switching to port 2 works, then your HDMI port 1 is dead and needs to be fixed. I suggest you hire a professional to do it for you.

Step 5: Check Your Hisense TV’s Power Cord

It’s possible that your TV’s display won’t function if the power cable is damaged since less electricity will be sent to it. If that is the case, you must carefully inspect the power cord.

Examine the Power Cable
  1. Check that the power cord is securely attached to the back of the TV and the wall socket.
  2. To avoid more damage to your TV, you should replace the cable as soon as you see any symptoms of wear or deterioration on it.

There is also the potential that the power outlet is malfunctioning and not operating properly.

Step 6: Try a Different Power Outlet

A broken power cable or a faulty electrical socket might cause the black screen.

If your Hisense television still shows a black screen after you’ve checked the cord, try plugging it into a different outlet.

Try plugging it into a different outlet
  1. Rather than keeping your TV plugged into its current socket, try switching it to a different one.
  2. If the TV still doesn’t work after that, you can rule out the wall outlet as the culprit.

If you are using a surge protector, that can also pass less power.

Step 7: Connect Directly to Wall (Bypass Surge Protector)

A faulty surge protector might not deliver enough power to the TV; removing it may solve the problem.

Remove the Surge Protector

Because of this, the TV probably isn’t receiving enough power to turn on. This is not a specific solution, but there may be other issues with the TV that need fixing after this one.

Unplug the TV from the surge protector and reconnect it to the power socket directly to resolve the issue.

If the above fails, it might be an internal part (power board, etc.). For these steps, if you’re not comfortable opening your TV, call a professional. Safety first!

Step 8: Inspect the Power Board (Advanced Users)

If you have double-checked the outlet, cable, and surge protector and found everything in good working order, it’s time to move on to the power board.

You will likely need to replace the power board.

Depending on the model of your TV, finding the right replacement technique and power board model number might be challenging.

The good news is that anybody with even basic mechanical experience can repair it themselves at home.

You will need the following stuff to replace your TV’s power board:

  • A clean cloth.
  • A Container for keeping all the screws.
  • A Phillips-head screwdriver.

Once you manage all of these things, you can proceed with these steps to replace the power board:

  1. Pick a clean tabletop and flip your TV around.
  2. The screws on the rear need to be removed, so get your screwdriver.
  3. Locate all fuses (most of the Hisense models have 5.)
  4. It is important to replace any blown fuses. One of the most prevalent causes of power outages is a blown fuse rather than a faulty circuit board.
  5. Locate the circuit board supplying electricity, then cut the wires.
  6. Remove the circuit board and throw it away.
  7. Put in the new board and screw it into place to complete the installation.
  8. It is time to plug everything back in and reattach the cables.
  9. Reassemble the television.
  10. Return the lid and secure the screws.

Plug your TV into the power outlet, and turn it ON.

Step 9: Check the Inverter Board (Advanced Users)

The inverter board is a TV backlight LED panel responsible for illuminating your TV screen.

You can test a broken inverter board by performing a flashlight test.

Perform a flashlight test. If you can see dim images, it indicates an inverter board issue.
Perform a flashlight test. If you can see dim images, it indicates an inverter board issue.
  1. Find a high-powered flashlight and ensure it is functional.
  2. The light should be aimed at the screen and moved to within about two inches.
  3. Flashing the light should reveal any issues with the inverter board or backlight panel if the picture is still visible.

Step 10: Troubleshooting the T-CON Board (Advanced Users)

A T-CON board (Timing Control Board) is an electronic circuit board in LCD/LED TVs that converts digital signals from the main board into a format the LCD panel can display.

All of the components of a Hisense Smart TV, including the image and the other functions, rely on the T-CON board for accurate timing. This board supplies the primary vertical and horizontal lines required by all televisions.

The LCD driver chip, located on the T-CON board, is responsible for regulating the brightness of the LCD backlight. Should the T-CON board fail, the light output will be drastically reduced. As a result, colors become muted.

You can quickly get a replacement T-CON board on sites like Amazon and eBay. There is a wide range in the price of these circuit boards, from regular TVs (about $50) to high-end models (over $100).

If you are handy with electronics, you can swap out the T-CON board on your own, but if you are not, it is not a bad idea to call in the pros.

Step 11: Update Hisense TV Firmware

Hisense TV showing a black screen is only one of several issues that might arise from using an out-of-date operating system on your TV. Updating the operating system is a simple fix.

Even if the operating system updates automatically, if the auto-update feature is off, you will need to upgrade the Hisense Roku TV’s software manually. The operating system upgrade process is as follows:

  • Power ON your TV and ensure it is connected to the Internet.
  • Go to the Menu.
Go to settings
  • Go to Settings.
Go to settings and then About
  • Select Device Preferences.
  • Select About.
Select System Update
  • Go to System Update.

That is all; your TV will start searching for an update online and install it. The TV will restart after installation.

Step 12: Factory Reset Your Hisense TV

If you have tried all the solutions we have written and nothing worked, you might try factory resetting your Hisense TV to factory settings.

Follow these steps and learn How to reset Hisense TV with no picture:

Hisense TV Reset Button
  1. Turn ON your TV.
  2. Find the reset button on the back of your TV.
  3. You will need a paperclip or a needle to access the button as it is hidden well inside a small hole.
  4. Insert the needle inside the hole until you hear a clicking sound.
  5. Once you hear the Sound, press and hold the button for 20 seconds or until your TV restarts.

Once your TV will restart and you have the display, you will have to perform the first start-up settings again.

Step 13: Contact Hisense Support for Help

Contact Hisense Support

If you’ve already tried everything on this page and it hasn’t helped, then it’s time to contact Hisense support. If you have any inquiries about your Hisense TV model, you may look them up there.

You may contact Hisense for help if you’re having issues with your TV, and they’ll tell you what to do next.

If you have a malfunctioning T-CON board or HDMI ports, call Hisense’s customer service department.

Step 14: Check Your Hisense TV’s Warranty

You may also examine whether the Hisense warranty covers your TV.

The black screen of death seems to affect mostly older TVs, and unfortunately, Hisense TV warranties only last a year.

If you buy a TV from a retailer, you may be eligible for extended warranty service. Several retailers now offer to extend the lifetime of warranties on the products they sell you to increase their profits.

Hisense TV Black Screen: It Could Still Be Working

Most Hisense TV black screen issues are quickly solved with the steps above. If problems persist, consulting a professional or contacting Hisense support ensures a safe and accurate fix.

In conclusion, there are several causes of a black screen on a Hisense TV. Simple troubleshooting, like a gentle reset or changing the input source, will often resolve the problem.

Related Content

Frequently Asked Questions (FAQs)

What are the causes of Hisense TV’s black screen?

A black screen on a Hisense TV might result from an unstable HDMI connection, an unstable power supply, a problematic firmware update, or the Sleep-timer function sensing inactivity.

How do I reset my Hisense TV’s black screen?

To reset a Hisense TV’s black screen, unplug the TV and wait 60 seconds. Then, press and hold the power button for 30 seconds. Reconnect the TV after 60 seconds, and it should work.

Where is the Power button on my Hisense TV?

The power button on Hisense TV is usually located right below the TV logo. In some models, it may be located at the bottom edge or back of the TV.

What do I do if my TV is not rebooting?

To troubleshoot a Hisense TV that is not rebooting, unplug it from the power outlet and replug it after 10 seconds.

What causes my Hisense TV to stuck endlessly on the logo screen?

Find the factory reset hole on the back of your TV, insert a pin or a needle inside, and press the button for 20 to 30 seconds. After that, your TV will be reset and will function properly.

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About the author

Marc Ray

Marc Ray

Marc Ray, Founder of Domotics101.com. A tech enthusiast & expert in smart home technology, helping homeowners upgrade their homes with the latest smart home security & automation solutions. Marc has over 10 years of experience in smart home technology. He holds a certification in Home Automation Systems and has been featured in Hubspot. You can learn more about Marc and his work. Read his Book, Smart Home Hacks!

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