Blink Camera Live View Not Working? Fix It Now!

Marc Ray

by Marc Ray

Last Updated on

Blink Camera Live View Not Working? Fix It Easily

Quick Fix

If your Blink camera’s live view isn’t working, try power cycling. Unplug the camera or remove its batteries if it is wireless. After 20-30 seconds, reconnect or reinsert the batteries and turn it on. This simple step often re-establishes the connection needed for the Live View to function correctly.

Live View allows real-time access to your Blink camera’s audio and video, offering features such as Two-Way Audio, which lets you communicate through the camera.

It’s also compatible with Alexa for voice commands. Note that excessive use may impact battery life.

Ensure that if your Blink Camera Live View is not working on Alexa, the Blink skill is enabled and properly linked to your account.

Blink camera users often report that the Live View function is malfunctioning.

To assist you in fixing this issue, I will investigate the potential causes of this problem and share troubleshooting ideas.

Understanding Causes Behind Blink Camera Live View Problems

Before jumping on how to fix it, let me share some causes that make the “Live View” feature unusable.

  • Unstable Internet Connection: A weak Wi-Fi signal or frequent network disruptions can affect the Live View capability.
  • Inefficient Camera Placement: Ensure your Blink camera is within optimal range of the router to maintain strong signal strength.
  • Firmware issues: Outdated firmware on the camera or sync module can cause compatibility issues.
  • App issues: App glitches or bugs can sometimes disrupt the Live View function.

Also, check whether the Blink Live View without a subscription is affecting your access, as some features may require an active subscription.

Step-by-Step Solutions to Resolve Live View Issues

Easiness
85%
Expertise Required
30%

So now you are aware of the camera issues, let’s get to their solutions.

Step 1: Power Cycling Your Blink Camera – A Simple Restart

Power Cycle your Blink Camera

Power cycling, which essentially means restarting your Blink camera, is a simple yet effective method to resolve minor glitches.

This process can refresh your camera’s system and potentially fix the Live View issue.

To Power cycle your Blink camera, follow these steps:

  • First, safely disconnect your Blink camera from its power source and wait for about a minute.
  • If you have a battery-operated model, remove the batteries during this time.
  • After the pause, reconnect the power or replace the batteries and turn the camera back on. Test the live view feature to see if the issue is resolved.

Battery Usage Tips: Use AA Lithium batteries for optimal performance, as other types, like alkaline or rechargeable, may not provide enough power, affecting Live View functionality.

AA Lithium batteries are recommended due to their longer life span and consistent power output, which is crucial for features like Live View.

Step 2: Rebooting Your Wireless Router to Enhance Connectivity

Power Cycle your Wireless Router

If power cycling your Blink cam didn’t fix the issue, you should also power cycle your internet router.

Sometimes, the issue lies not with the camera but with your home’s Wi-Fi network. Rebooting your router can resolve network hiccups that might be affecting the camera’s performance.

Follow these steps to do so:

  1. Turn OFF your modem/router and remove the cord from the wall.
  2. After unplugging your router’s cords, press and hold the power button for 30 seconds to discharge any static electricity.
  3. After 30 seconds, plug it back into the power outlet.

Once your Blink camera is connected to the WiFi again, try using the live view feature.

Step 3: Checking Your Internet Connection for Stability

Ensure your Internet is Working

As I have mentioned earlier, slow or no internet is one of the main causes of this issue.

A stable internet connection is crucial for the Live View feature to work seamlessly. Verify that other devices connected to the same network can access the internet without issues.

So you need to ensure that your home internet is up and working.

You can do it by browsing the internet on any device connected to the same Wi-Fi network as your Blink camera.

Step 4: Conducting an Internet Speed Test

Ensure your Internet Speed is Good

If your Blink Camera Live View just spins without loading, it often points to a connectivity issue, which can be resolved by checking your Wi-Fi strength and router settings.

If the internet works fine, do a speed test to ensure the speed is up to the mark.

Go to Fast.com, and it will auto-start a speed test for you. If your internet speed is down, that is probably causing the issue.

Note: Blink recommends a minimum internet speed of 2 Mbps for live view.

You can move on to the next solution if the internet speed is good.

Step 5: Checking the Network Status of Your Blink Camera’s Sync Module

The sync module’s network strength is vital for your Blink camera’s performance.

Most Blink camera models have an LED light to indicate status.

A solid blue light means active recording, while a red light indicates connectivity issues.

You must also ensure the camera has enough signal strength to perform its functions.

For optimal performance, ensure your sync module has a strong network connection. Here’s how to check:

  1. Open the Blink app on your phone.
  2. Tap on your sync module.
  3. Check that the Wi-Fi icon is blue, indicating your “Sync Module is connected.”
Sync module is online

To ensure better network strength on the Blink camera, follow these steps:

  1. Open the Blink app and tap the “three dots menu icon” on the camera tile of the Blink camera, which is causing the issue.
  2. Tap “General Settings.”
  3. Scroll down to the “Network” section; you can see the status of Wi-Fi and Sync module strength there.

Important:

For the best experience, Blink suggests having at least two bars of signal strength.

If the signal strength is weak, you can try moving the camera or sync module to a better location where the signal strength is better.

You can also adjust your Blink Camera Live View timeout settings in the app if the live view is disconnecting prematurely.

Step 6: Updating the Blink App for Latest Features and Fixes

Update the Blink App to the Latest Version

If your Blink Live View keeps failing, this might indicate that there’s a need for a firmware update, which can be checked and applied via the Blink app.

Updates can resolve known bugs and improve your camera’s compatibility with the latest network standards.

You can check for and install firmware updates directly through the Blink app.

Here’s how to upgrade your Blink app on Android:

Go to the Play Store and search for “Blink Home Monitoring.” Open the app in the first result, and tap the “Update” button.

Here’s how to upgrade your Blink app on iOS:

Go to “App Store” and tap your “Account” icon. Go to the “Available Updates” section, find the “Blink App,” and tap the “Update” option if it’s available.

Once the update finishes successfully, open the app and live view your Blink camera to see if the issue has been resolved.

Step 7: Reinstalling the Blink App to Clear Glitches

If updating doesn’t solve the problem, try uninstalling and then reinstalling the Blink app. This can clear out any corrupt data that might be causing issues.

To uninstall the app, tap and hold the Blink app icon and select the “Uninstall” option from the popup that appears.

After uninstalling, restart your phone to ensure that all the cache for that app is gone for good.

Re-Install the Blink Mobile App

Once your phone starts again, follow these steps:

  1. Go to the App Store or Play Store.
  2. Search for Blink Home Monitoring App.
  3. Tap Install.

Once the app installs, open it up and follow the on-screen instructions to finish the setup.

Step 8: Factory Resetting Your Blink Camera as a Final Step

As a last resort, if other solutions fail, consider performing a factory reset on your Blink camera. Here’s how:

Important:

Resetting your Blink camera, do not delete the camera from your account or the settings. After resetting, update the Wi-Fi credentials, and you are good to go.

Follow these steps to factory reset your Blink camera:

  1. Ensure your Blink camera is powered ON.
  2. Find the little opening at the base of your Blink camera.
Blink Camera Reset Button Location
  1. You may access the factory reset button by inserting a pin into it.
  2. Press the button and hold it for 5-7 seconds.

The camera will restart, indicating a successful factory reset. Once it restarts, follow these steps to connect it to your home’s Wi-Fi.

  1. Open the Blink app on your phone and press the settings toggle button (three dots icon) on the camera tile you just reset.
Open the Blink app on your phone and press the settings toggle button (three dots icon) on the camera tile you just reset.
  1. Go to “General Settings.”
  2. Select “Change Wi-Fi.”
  3. Once you see both the “Blinking blue light” and the “Stable green light” on the camera, select “Discover Device.”
  4. Select “Join.”
  5. Select your home Wi-Fi network and ensure it is a 2.4 GHz network.
  6. Tap “Join.”
  7. Tap “Done.”

That’s all; resetting your Blink camera to factory settings should eliminate the issue.

Step 9: Resetting the Sync Module to Default Settings

When other troubleshooting methods don’t resolve Live View failures, a factory reset of your Sync Module could be the final step.

Important:

A factory reset will delete all settings and data in your Sync Module, requiring a complete reconfiguration.

Here’s how to reset your Sync Module:

Reset button on blink sync module 1 and 2
  1. Locate the Reset Button: Find the “Factory Reset Button” on the back of Sync Module 2 or near the USB port on the original model.
  2. Initiate the Reset: Using a small object like a paperclip, press and hold the reset button for 5-10 seconds until the red light flashes.
  3. Wait for Indicators: The reset process takes around 15 seconds. Watch for the lights to turn solid green and blinking blue, signaling a successful reset.
  4. Reconfigure the Sync Module: Open your Blink app to set up the Sync Module again, restoring your camera’s Live View functionality.

After performing the factory reset, you must configure the sync module from the mobile app again.

Step 10: Seeking Professional Help

Contacting Support and Updating Firmware

If the above steps do not resolve the Live View issue, it may be a more complex problem requiring professional assistance. Don’t hesitate to contact Blink support for personalized help.

Final Thoughts on Fixing Blink Camera Live View

In summary, methodically addressing each potential issue enhances the chances of swiftly resolving Blink camera Live View problems.

First, ensure your camera is set up correctly and your internet connection works. You may fix connectivity issues by power cycling the camera and the wireless network.

Get the most recent version of the Blink app, and ensure you have a reliable internet connection. If issues remain after that, try deleting and reinstalling the program. If everything else fails, resetting factory settings may be the best option.

For additional troubleshooting techniques, searching for ‘Blink Camera Live View Not Working on Reddit‘ can yield user-shared solutions and experiences that may offer alternative insights.

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About the author

Marc Ray

Marc Ray

Marc Ray, Founder of Domotics101.com. A tech enthusiast & expert in smart home technology, helping homeowners upgrade their homes with the latest smart home security & automation solutions. Marc has over 10 years of experience in smart home technology. He holds a certification in Home Automation Systems and has been featured in Hubspot. You can learn more about Marc and his work. Read his Book, Smart Home Hacks!

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